Privacy Policy

This page is maintained by The Space Edit to explain how we handle personal data in connection with our home organising and decluttering services in Singapore. It is an app-owned policy and may be updated from time to time.

By engaging our services, using our website, submitting an enquiry or booking a consultation, you acknowledge that you have read and understood this Privacy Policy.

We only collect personal data that is reasonably necessary to provide our services and communicate with you. This may include:

• Name, phone number, email address and home address.
• Details about your space, lifestyle and organising goals.
• Photos and videos of your home, taken before, during and after a session with your consent.
• Messages, notes and feedback sent via WhatsApp, email, Calendly or other channels.
• Booking and payment information processed through Calendly or our agreed payment channels.

• To schedule, deliver and follow up on our organising services.
• To communicate with you about your booking, quotation or enquiry.
• To prepare recommendations, plan the session and allocate the right team members.
• To create portfolio and marketing content, only where you have given consent.
• To maintain internal records for quality control, accountability and staff training.
• To comply with legal or regulatory obligations.

We may take photographs and videos of your space to document the transformation. These are used for internal accountability, training and — with your consent — portfolio or marketing content.

We make reasonable efforts to avoid capturing identifying details such as names, addresses, house numbers, family photographs, personal documents or other sensitive items. If you do not wish any photo or video to be used publicly, please tell us in writing before the project begins.

We do not sell personal data. We may share limited data with trusted service providers who help us run our business, such as:

• Calendly — for scheduling consultations and managing bookings.
• WhatsApp (Meta) — for client communication.
• Instagram (Meta) — where you choose to interact with us or tag our account.
• Google — if we use Google Workspace or Google Analytics for business operations or website analytics.
• Payment or accounting service providers used to process fees and invoices.

These providers have their own privacy policies and are responsible for their own data handling practices. We recommend reviewing their policies if you use their services through our website.

Our website may use cookies and similar technologies to improve your experience and understand how visitors use the site. If we use analytics tools such as Google Analytics 4 or Meta Pixel, we will collect anonymised or aggregated data such as pages visited, device type and approximate location.

You can manage or disable cookies through your browser settings. Please note that some website features may not work as intended if cookies are disabled.

We keep your personal data only for as long as it is needed for the purposes described in this policy, or as required by law. If you would like us to delete your contact details or marketing images, please contact us and we will action your request within a reasonable timeframe, subject to any legal obligations we may have.

You may have the right to:

• Access the personal data we hold about you.
• Request corrections to inaccurate or incomplete data.
• Ask us to stop using your data for marketing purposes.
• Withdraw consent for us to use your photos or videos in marketing materials.
• Request deletion of your data, where applicable.

To exercise any of these rights, please contact us using the details below.

We take reasonable steps to protect your personal data from unauthorised access, loss or misuse. However, no online platform can guarantee absolute security. If you have concerns about how your data is being handled, please get in touch.

Our website may contain links to third-party websites or services, such as Calendly, Instagram and TikTok. We are not responsible for the privacy practices of those websites and encourage you to read their privacy policies.

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date. Continued use of our services after changes are posted means you accept the revised policy.

If you have any questions about this Privacy Policy or how we handle your personal data, please contact us:

• Email: thespaceedit.sg@gmail.com
• WhatsApp
• Business: The Space Edit, Singapore

We will respond to your enquiry as soon as we can.